NOTICE INFORMING INDIVIDUALS ABOUT DISCRIMINATION & ACCESSIBILITY

Discrimination is Against the Law

Amedisys, Inc. complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Amedisys, Inc. does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation.

Amedisys, Inc.:

• Provides free aids and services to people with disabilities to communicate effectively with us, such as:
     o Qualified sign language interpreters
     o Written information in other formats; auxiliary aids and services
• Provides free language services to people whose primary language is not English, such as:
     o Qualified interpreters
     o Information written in other languages

If you need these services, contact the Director of Operations of your Amedisys home health agency. If you believe that Amedisys, Inc. has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, sex or sexual orientation, you can file a grievance with the Director of Operations.

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Director of Operations is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue SW., Room 509F, HHH Building,
Washington, DC 20201
1-800-868-1019 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

INFORMATION FOR INDIVIDUALS WITH LIMITED ENGLISH PROFICIENCY OF LANGUAGE ASSISTANCE SERVICES

ATTENTION: If you speak [English], language assistance services, free of charge, are available to you. Call Agency
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingü.stica. Llame al
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.
注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電
CHÚ †: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số
ملحوظة∫†إذا†كنت†تتحدث†اذكر†اللغة،†فإن†خدمات†المساعدة†اللغوية†تتوافر†لك†بالمجانƆاتصل†برقم†©رقم†هاتف†الصم†والبكم∫
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer
ATTENTION: Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le
સુચના: જો તમે ગુજરાતી બોલતા હો, તો નન:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa
ध्यान दें: यदद आप ह िंदी बोलते हैं तो आपके ललए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं।
ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວົ້າພາສາ ລາວ, ການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາ, ໂດຍບໍ່ເສັຽຄ່າ, ແມ່ນມີພ້ອມໃຫ້ທ່ານ. ໂທຣ
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните
ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para
DİKKAT: Eğer Türkçe konuşuyor iseniz, dil yardımı hizmetlerinden ücretsiz olarak yararlanabilirsiniz.
注意事項:日本語を話される場合、無料の言語支援をご利用いただけます

PAYMENT QUESTIONS

If you have questions about payment - including charity care and a sliding fee scale - please contact your local Amedisys care center. You can find care center contact information here.

 

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